Bloom offers free ground shipping within the continental US. Expedited USPS Priority Mail shipping option is also available for $8.95.
Bloom offers free returns initiated within 7 days of receiving. Product must still have their product tags attached and receipt of purchase must be provided. Contact us here to initiate return or exchange
All Bloom pieces come with a lifetime guarantee. We know life happens, We want you to wear your Bloom jewelry all the time. When it feels like it’s time to refresh, polish, untangle or repair we are here free of charge. Contact us at email@example.com to initiate steps for complimentary lifetime care.
For most of our designs we use, Sterling Silver and 14k Gold Filled chain and findings.
Sterling Silver is a precious metal and will last forever. Though sterling silver will oxidize over time, it can be
polished to its original state. (Please inquire for a complimentary silver polishing cloth when ordering ) Oxidized silver is intentional in some of our pieces and has a darker mate appearance. These should not be polished unless you want it to be brighter silver instead of the dark.
14k Gold Filled a great price alternative to full 14 k gold. Just like 14 k, it does not tarnish, chip or turn your skin green It is meant to last decades. To clean, simply wash with a mild soap and warm water. It can be worn in the shower too. Just avoid chemically treated water like pools and spas.
Both Sterling Silver & 14k Gold Filled are hypoallergenic. Though all of our findings including clasps, ear wires, and ear posts are always sterling silver or 14k gold filled we do sometimes use heavier mixed metal chains like brass and gunmetal in our designs. All metals used are listed in product descriptions. Though we source high quality components everyone’s skin is different. If you find you have a sensitivity we will of course take the jewelry back and issue a return.
Please contact us with specific questions or to inquire about a repair.